Reservation Policy

Explore our website policies including the contents of our Reservation Policy

Check-In Time: 3pm-6pm

Check-Out Time: 11am

Early check-in or late check-out is subject to room availability on the relevant day and must be confirmed with management at least 24hrs in advance.

Rooms not occupied by 6pm will be seen as a No-Show, unless prior arrangements have been made.

It is mandatory for all guests to produce a valid identity document upon check- in; for foreign guests a valid passport and for domestic guests a valid identity card shall be accepted as proof of identity.

Please note that any change in a guest reservation may change the rate and/or require payment of cancellation fees.

Deposit Policy:

Booking Deposit

Every guest who wants to make a reservation at Pleasant Street Inn has to make a booking deposit of 100% of the total amount to confirm their reservation. The booking deposit can be paid by credit card or etransfer.

Security Deposit

When checking into The Pleasant Street Inn, the guest may be required to provide a security deposit for damages and/or outstanding expenses in the amount of $250. The security deposit may be guaranteed by credit card or paid in cash by the guest. The security deposit is used only as insurance for damages and/or outstanding expenses incurred by the guest during their stay at the inn, excluding accommodation costs.

The security deposit is refunded to the guest upon check out, after the condition of their room has been inspected in case no damages have been incurred and/or all expenses incurred by the guest during their stay at the inn, excluding accommodation costs, have been settled.

Pleasant Street Inn reserves the right to charge the amount of damages and/or other expenses incurred by the guest during the stay at the hotel, if the amount of damages and/or costs incurred exceeds the amount guaranteed or paid by the guest on the basis of the security deposit.